• +34 691 54 91 76
  • info@salematic24.com
  • C/ Isaac Newton s\n Parc Bit, Edificio Naorte, 07121 Palma, Balearic Islands
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Data protection

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For salematic24, owner Jan Arbter & Maximilian Hess the privacy and security of your personal data is very important. Therefore we collect and process your personal data with the utmost care and take specific measures to keep them safe. Below you will find the most important information about how salematic24, owner Jan Arbter & Maximilian Hess processes your personal data in connection with the navigation on www.salematic24.com and the use of the offered services.

What personal data do we collect?

Die Kategorien von personenbezogenen Daten, die SALEMATIC24, Inhaber Jan Arbter sammelt und verarbeitet, wenn Sie auf www.salematic24.com navigieren oder einkaufen, sind Folgende : Wir sammeln die personenbezogenen Daten, die notwendig sind, um Ihre mögliche Bestellung von Diensten & Leistungen auf www.salematic24.com abzuschließen und auszuführen, wie Vor- und Nachname, E-Mail-Adresse, Lieferadresse, Rechnungsadresse, Telefonnummern und Zahlungsdaten Wir erfassen Ihre E-Mail-Adresse, wenn Sie sich für unseren Newsletter-Service anmelden Wir verarbeiten die personenbezogenen Daten, die Sie uns zur Verfügung stellen, wenn Sie sich an unseren Kundenservice wenden, um Ihnen die gewünschte Kundenbetreuung zur Verfügung zu stellen Vorbehaltlich Ihrer Einwilligung erheben und nutzen wir Ihre personenbezogenen Daten zu Marketingzwecken Wir sammeln Informationen über Ihre Navigation auf www.salematic24.com, wie z.B. die von Ihnen besuchten Seiten und wie Sie mit der einzelnen Seite interagieren, und speichern diese Informationen auf unseren Servern. Wir teilen Ihnen mit, dass SALEMATIC24, Inhaber Jan Arbter keine personenbezogenen Daten von Minderjährigen verarbeitet. Wenn Sie auf www.salematic24.com zugreifen und die von SALEMATIC24, Inhaber Jan Arbter angebotenen Dienste nutzen, erklären Sie, dass Sie volljährig sind.

How do we use the personal data we collect?

SALEMATIC24, owner Jan Arbter collects and processes your personal data for the following purposes: To conclude and execute the sales contract for the services offered on www.salematic24.com. At the conclusion of your purchase, we will ask you for the personal data necessary for the execution of the contract, such as payment, fraud prevention, if you pay by credit or debit card, invoicing. Registration on the website and use of the services offered to registered users. Registration on the Website is possible by entering some personal data necessary to ensure the provision of the services offered to registered users. Processing of requests to our Customer Service Department, which uses the personal data you provide to fulfil your requests for information and assistance. Sending of curricula vitae. If you send us your resume in order to be considered for a job offer, SALEMATIC24, owner Jan Arbter will use the information contained in your resume exclusively for this purpose. The data of your application may be passed on to third parties that provide administrative software for the collection of applications. Your resume will be kept for a maximum of six months and will be deleted afterwards. If you wish, you can of course send us a new, updated version. Analyses and statistical surveys. We use certain information about your use of the website, the way you navigate and the use of the services in question, for analyses and statistical surveys in order to improve our offer and services. Sending of commercial communications and promotional material following the purchase of one of our products, so-called soft-spam. After purchasing one of our products on the website, we will send you commercial communications with offers for similar products and services to the e-mail address you have provided us with. Subject to your express consent, we may use the contact information you provide for commercial communications about our products and services in order to keep you informed of new products, exclusive products, offers and promotions. In addition, also subject to your consent, we may use your contacts in market research and satisfaction surveys to improve our services and relationships with our users. Only with your consent can SALEMATIC24, owner Jan Arbter customize your experience as a registered user of www.salematic24.com by offering you previews and offers according to your preferences and by sending you commercial communications tailored to your interests. The customization is done by analyzing your previous purchases and other information described in the previous section "What personal information do we collect? If you wish to authorize the above activities and subsequently do not wish to receive further communications from SALEMATIC24, owner Jan Arbter, or if you wish to limit the ways in which you can be contacted, you may stop these communications at any time by simply clicking on the "unsubscribe" link provided for this purpose at the end of each communication, or you may contact SALEMATIC24, owner Jan Arbter at any time through our customer service or by writing to the above address. We inform you that you may receive further communications from us even after your request for unsubscription has been submitted, as some mailings may already be scheduled and our systems may take some time to process your request. In relation to all the above activities, we will process your personal data mainly by means of computers and electronic means. The means we use ensure a high level of security in full compliance with the applicable regulations on this subject.

Legal basis for the processing

We process your personal data only under one of the conditions provided for by the applicable regulation, in particular For the conclusion and performance of any contract to which you are a party. When processing your data for the conclusion of the sales contract in which you are involved, we ensure that we only use the minimum information required for the execution of the same. This basis legitimises the processing of personal data, which is carried out in the following activities: Conclusion and execution of a contract for the purchase of the products offered on www.salematic24.com Registration on the website and use of the services reserved for registered users Provision of the services offered on www.salematic24.com Administration of your requests by our customer service The provision of your personal data for these activities is a contractual obligation. You are free to provide us with your data. However, if the requested data is not available, we cannot conclude or execute the contract and your requests. This means that you will not be able to purchase services from SALEMATIC24, owner Jan Arbter or use services from SALEMATIC24, owner Jan Arbter and that SALEMATIC24, owner Jan Arbter will not be able to process your requests. To comply with a legal obligation. In the event that a contract is concluded for the purchase of services from SALEMATIC24, owner Jan Arbter, the user's data will be processed to fulfil the legal obligations to which SALEMATIC24, owner Jan Arbter is subject. You are free to decide whether or not you wish to conclude a contract and provide us with your data. But if you conclude the contract, your data is necessary and will be processed in order to fulfil the above mentioned legal obligations, which SALEMATIC24, owner Jan Arbter has to fulfil. The processing of CVs for unsolicited applications, which is carried out to evaluate candidates with a view to possible employment with SALEMATIC24, owner Jan Arbter, is legitimate, as it is expressly authorised by a legal provision which provides that in this case the consent of the person to whom the personal data relates is not required. You are free to send us your curriculum vitae. However, in the absence of such information, we cannot consider your application for a position at SALEMATIC24, owner Jan Arbter. To our legitimate interest. Some of your personal data may be processed when purchasing products on www.salematic24.com with credit or debit card for the purpose of fraud prevention: We have a legitimate interest in carrying out such activities in order to prevent and pursue possible fraudulent activities. For internal administrative purposes, data may be processed by companies belonging to the group of companies to which SALEMATIC24, owner Jan Arbter belongs. Based on your consent. We will only carry out the following processing if you have given us your express consent: Performance of marketing activities, opinion polls and market research Analysis of your navigation and consumer habits when using your My Account profile to customize your experience on our website. Your consent to this type of activity is voluntary. You are free to provide us with your data for such purposes. However, in their absence, SALEMATIC24, owner Jan Arbter will not be able to carry out marketing activities, opinion polls and market research and analyse your habits. Translated with www.DeepL.com/Translator (free version)

Who processes your data?

Your personal data will be processed by internal employees of SALEMATIC24, owner Jan Arbter, who have been specially trained and authorized for the processing. During data processing, data may be processed by companies belonging to the group of companies to which SALEMATIC24, owner Jan Arbter belongs. Your personal data will also be passed on to third parties, which we use to provide our services on www.salematic24.com. These parties have been carefully selected and offer a reasonable guarantee for compliance with the regulations concerning the processing of personal data. These third parties are appointed as data protection officers and carry out their activities in accordance with the instructions given by SALEMATIC24, owner Jan Arbter and under the control of SALEMATIC24, owner Jan Arbter. The third parties concerned belong to the following categories: Banks; Internet providers; companies specialized in computer and telematic services; shipping services; companies carrying out marketing activities; companies specialized in market research and data processing. Your data may be communicated to police, judicial and administrative authorities for the purpose of detecting and prosecuting criminal offences, preventing and protecting against threats to public safety, as well as to enable SALEMATIC24, owner Jan Arbter, to establish, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others in accordance with the law.

How long do we keep the data?

We keep your personal data for a limited period of time, which varies according to the type of activity involved in processing your personal data. At the end of this period, your data will be irrevocably deleted or in any case anonymised. Your personal data will be kept in accordance with the conditions and criteria indicated below: Data collected for the conclusion and execution of contracts for the purchase of goods on www.salematic24.com: Until the administrative and accounting formalities are completed. The data related to invoicing will be kept for 10 years from the date of invoice the data of a registered user: the data is kept until you request the deletion of your My Account profile Payment details: Until the payment certificate is issued and the administrative and accounting formalities following the expiry of the date for the right of withdrawal and the deadlines applied for objections to payment transactions are completed data collected in connection with the use of the services offered by www.salematic24.com by the user Data associated with requests made by users to our customer service: The data used to provide customer service will be kept until your request is fulfilled CVs: up to six months after their receipt Data used to send commercial communications to users who purchase products on www.karl.com (soft spam): These data will be kept until the user gives up the service or until he/she expresses his/her opposition by unsubscribing Data for commercial communication, opinion polls and market research: Until the user requests the interruption of the activity, but in any case within 2 years after the last interaction of any kind of the user with SALEMATIC24, owner Jan Arbter. Data used to customize the website and to present individually adapted commercial offers: Until the user requests the interruption of the activity, but in any case within 2 years after the last interaction of any kind of the user with SALEMATIC, owner Jan Arbter. In any case, the termination of the processing and the consequent definitive cancellation or irrevocable anonymization of the personal data shall not be final until thirty days after the expiry of the aforementioned periods for technical reasons.

your rights

You can assert your rights at any time with regard to the special processing of your personal data by SALEMATIC24, owner Jan Arbter. Below is a general description of these rights and how you can exercise them. Access and modification of your data: You have the right to access your personal data and to ask for its correction, modification or integration with other data. If you wish to do so, we will provide you with a copy of the data in our possession. Withdrawal of consent: You may withdraw your consent to the processing of your personal data in connection with any marketing activity at any time. In this context, we remind you that marketing activities include the sending of commercial communications, carrying out opinion polls and market research in order to determine your satisfaction and improve the services offered. Upon receipt of your request, we will ensure that the processing of your personal data based on such consent will be stopped immediately, while other processing or other assumptions will continue to be carried out in full compliance with the applicable regulations. Objection to the processing of your data: You have the right at any time to object to the processing of your personal data on the basis of our legitimate interest, stating the reasons justifying your request; SALEMATIC24, owner Jan Arbter must verify the reasons for your request. Deletion of your data: In the cases provided for by current legislation, you may request the deletion of your personal data. As soon as we have received and evaluated your request, we will take care of the immediate cessation of processing and the deletion of your personal data, provided that your request is justified. Request for temporary restriction of the processing of your personal data: In this case SALEMATIC24, owner Jan Arbter will continue to keep your personal data, but will not process it, unless you request otherwise or unless it is a legal requirement. You have the right to limit the processing if you contest the accuracy of your personal data, if the processing is unlawful but you oppose the cancellation of your data, if your data is no longer needed but you need it to exercise your right in court and if you oppose the processing, for the period of time during which we will examine the reasons for your request. Request for your data or transfer of the data to another party other than SALEMATIC24, owner Jan Arbter (right to transfer data). You can request your data, which we process based on your consent or based on a contract with you, in a standard format. If you wish, we can also pass on your data directly to a third party you have specified, provided this is technically possible. To exercise some of your rights described above, you can access your My Account or you can contact our customer service or write to the above address of the data protection officer. In order to ensure that our users' data are not violated or unlawfully used by third parties, we will ask you to provide certain information to ensure your identity before we agree to your request to exercise any of these rights.

Security measures

We protect your personal data through targeted technical and organizational security measures to prevent illegal or fraudulent use of your personal data. In particular, we use security measures that guarantee the following: The pseudonymization or encryption of your data, the confidentiality, integrity and availability of your data, the resilience of the systems and services that process it, and the ability to recover data in the event of a data breach. In addition, SALEMATIC24, owner Jan Arbter, undertakes to regularly test, check and evaluate the effectiveness of technical and organisational measures in order to ensure continuous improvement of the security of the processing procedures.

Complaints

If you believe that your personal data have been processed unlawfully, you can lodge a complaint with one of the supervisory authorities responsible for ensuring compliance with the rules on the protection of personal data. In Germany, such a complaint can be submitted to the German data protection authority. For more information on the ways to file a complaint, please visit the website of the German data protection authority at https://www.bfdi.bund.de/DE/Home/home_node.html

Transparency Statement

We take your rights to privacy, data protection and informational self-determination very seriously. Like all offers of SALEMATIC24, this offer is exclusively directed to entrepreneurs. Against this background we would like to inform you about the following: Who are we? SALEMATIC24 Owner Jan Arbter Apartado de Correos 276 E-07350 Binissalem Balearic Islands info@salematic24.com TEL: +34 691 54 91 76 - for our German and English speaking customers & business partners Who is responsible for data protection in our company (data protection officer)? Everyone at our company is responsible for data protection. You can reach us via the above contact details. We collect data from you. Which ones? From where? For how long? And are we even allowed to do that? Categories of data: ● e-mail information: Contact ID, e-mail address, status, bounce status, date of registration, IP address of registration, confirmation date, IP address of confirmation, date of cancellation, IP address of cancellation, referrer ● SMS information: Mobile phone number, message, status, bounce status, date of entry, date of cancellation ● Phone number ● First name ● Cash on delivery ● all information about the summonable address of your company ● Subject ● If you have given us a business card, then we save all data on the business card. ● If you have applied to us, then all information from your application documents. ● Your messages to us and all information contained therein ● Tagging Information ● website ● all other comparable communication data Sources: We obtain this information from your interaction with our company. purposes and legal basis: 1. information about our and other services - Article 6 paragraph 1 lit. a DSGVO (consent) 2. creation, performance and termination of the obligation - Article 6(1)(b) DPA 3. establishment, implementation and termination of the information contract in accordance with our general information contract conditions - Article 6 paragraph 1 lit. b DSGVO Storage duration: ● If and insofar as you have given your consent within the double opt-in procedure, we will store the data until you revoke your consent. ● We store the data we require to fulfil the information contract until the end of the retention period, usually 3 years after the end of the contractual relationship. ● We delete your data as a matter of principle as soon as you instruct us to do so. This does not apply to data that has been processed on the basis of an information contract. We delete this data after expiry of the statutory retention period, which is generally three years after the end of the contractual relationship. What do you need to know about your consent? If and insofar as you have given your consent to the processing of your personal data when registering, we would like to point out the following: You can revoke this consent at any time with effect for the future. You can do this by sending an informal message to one of the above-mentioned contact channels Your consent very specifically that your e-mail address is uploaded to the respective provider and compared with his own user data. If your e-mail address is linked to a user account with the respective provider, you will be shown relevant advertising messages or you will be specifically excluded from advertising messages. What do you need to know about the information contract? You have the possibility to conclude an information contract with us. The information contract is always concluded when you confirm transactions in which we have expressly used the term "information contract". The exact content of the information contract is defined in the respective contract text and, in addition, in our General Information Contract Conditions. If and insofar as you have concluded this Information Agreement, we draw your attention to the following: With the Information Agreement, we undertake to deliver to you the information content described in the relevant product and service description and in the General Information Agreement Conditions via all conceivable contact channels (letter post, SMS, e-mail, social networks and comparable contact channels). Among other things, we are also obliged to deliver the contractual information in social networks and comparable contact channels. For this purpose, we are obliged, as far as technically possible, to upload your e-mail address to a custom audience on facebook or to a "similar audience" on Google and, if possible, to deliver information there as well. You can terminate the information contract at any time, without giving reasons or observing deadlines, by sending an informal message to one of the above-mentioned contact channels. We use tags from Klick-Tipp; what is there to know about them? We use the KLICK-TIPP LIMITED tagging technology

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  • Parc Bit, C/ Isaac Newton / Edificio Naorte / 
Bloque B / Planta 3 / Oficina 2 / E-07121 Palma de Mallorca
  • +34 691 54 91 76
  • info@salematic24.com

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